Privacy Policy

Privacy

We realize that making purchases at MonroeInfrared.com, or any other website, requires trust on your part. We value your trust, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us, and that your personal information will only be used as set forth in this Privacy Policy.

The Information You Provide

The security of your personal information is very important to us. We collect personal information that you choose to voluntarily provide. This information includes your email address in order to make a purchase. We may also ask for personal information when you contact a Customer Service Representative. This allows us to protect your confidentiality by verifying your identity.
When you make a purchase using a credit card, we collect your name, billing address, card type, credit card numbers and expiration date. We only use third party secure sites, such as PayPal, in order to complete your transaction. We do collect information that allows us to ship your order. This includes the name, address and phone number of the intended recipient(s). Your password for our site is your password, therefore we cannot retrieve this information if you lose it, nor can we place orders for you under your account. You are able, however, to reset your password through our site.

Cookies

Like many web sites, this website sets and uses cookies to enhance your user experience -- to remember your personal settings, for instance. You can browse MonroeInfrared.com with cookies disabled, but you will be unable to purchase items.
If you come to MonroeInfrared.com through one of our affiliate websites, they may place a permanent cookie on your computer. This cookie is only used to track click-through rates from our affiliates.

How We Use Your Personal Information

Information we collect on MonroeInfrared.com may be used to enhance your shopping experience in the following ways:
•    Confirming your orders
•    Delivering the merchandise that you purchase online
•    Responding to your customer-service inquires or requests
•    Communicating special offers and featured items to you (if you choose to receive such notices)
•    Finding and stocking the products you want
•    Customizing your shopping experience
MonroeInfrared.com may also use the information collected to notify visitors of changes to the site and for any other legitimate and lawful business purpose. Monroe Infrared may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to Monroe Infrared’s interest. Monroe Infrared may disclose information about any site visitor when required by law.
Aside from the purposes described above, we will never share your personal information with any third parties unless we have your express permission or under special circumstances, such as when required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personally identifiable information.

The Communications You Receive From Us

If you choose to receive periodic communications from us, we may, from time to time, send you email messages with new items, featured merchandise and special offers. You can choose to stop receiving these emails at any time. Simply reply to the email with the word, "Unsubscribe" in the subject line.
The only email messages you will receive from Monroe Infrared when you elect not to receive informational emails, will be to confirm any purchases made, let you know your order has shipped, response to Customer Service inquiries and answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information or to announce product recalls.

Changes to this privacy policy

Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy by posting of a prominent announcement on the site.

No Guarantees

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor's control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or non-disclosure of data.